ERP Software for Service Industry | Striven

ERP for Service Industry

In the services industry, resource planning shifts and changes with each new project. While each project requires unique focus and attention, the overarching goals remain the same: expansion, profitability, and customer satisfaction.

Why Service Businesses Need ERP

Facilitating the success of simultaneous projects requires multitasking: organizing, spending, scheduling, dispatching, etc. If a system isn’t able to automate—or at least, handle—all or most of these tasks, it may be time to consider an alternative solution. Modern ERP systems allow businesses to:

Green checkmark Swiftly integrate the various and specific functions that certain businesses require

Green checkmarkScale to meet the growing consumer demand

Green checkmarkKeep projects on track on and under budget

Green checkmarkView and take action on up-to-the-minute financial data

Green checkmarkAllow seamless adjustment of project goals and deadlines

Businesses that are unable handle these processes are likely in need of a better software solution. By enlisting the help of the best ERP for the service industry, businesses are able to drastically decrease the amount of non-billable hours their teams spend time on.

Utilizing the best services industry ERP, businesses are able to:

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Facilitate secure communication between employees and clients

Maintain operational transparency between all relevant parties

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Share and collaborate on project, financial, and other relevant data

Be protected by a world-class data security infrastructure

all in one business management software mobile access

Stay in contact with employees in the field

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Utilize a smart calendar for scheduling and dispatching

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Accurately and automatically keep track of inventory and other resources

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All relevant data is thoughtfully organized and in one place

Though employees are the true catalysts of any business, the technological solutions that a service industry ERP can offer are what allows them to be their best. After adoption, expect to see the following:

Green checkmark Customers and vendors can connect seamlessly to the interface

Green checkmarkImportant documents, notes, links, and data are centralized and easily accessible

Green checkmarkReports that are generated can be customized and lead to genuine insights

Green checkmarkResponsiveness to customers is more prompt and personalized than ever before

Green checkmarkProductivity and efficiency has increased among teams

Green checkmarkEmployees in the field are able to seamlessly communicate with the office

Green checkmarkSurveys have been created, sent, and analyzed to gain valuable feedback

What is the best ERP for the service industry?

There are many different types of service companies within the service industry. This being said, every business needs an ERP that is capable of customization. Ensuring that a software can be tailored to a business’s specific front-office needs (while automating most, if not all, of the back-office work) should be a top priority. Another top priority is data accessibility. A modern ERP should be able to be accessed from any device, anywhere, anytime.

When it comes to price, the total cost of ownership can be mitigated in several ways. Most SaaS (Software as a Service) companies operate on a subscription-based model—this helps reduce the upfront cost. It’s also important to choose a company that will eagerly and expertly assist with onboarding and technical support. Transferring old data, training employees, delivering timely customizations—these are the critical support standards that the best ERP softwares meet.

Ultimately, an all-in-one business management solution that is able to automate basic tasks (accounting, inventory, scheduling, etc.) while being custom tailored to fit a specific business plan.

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Contact a Service Industry ERP Expert

Over the years, our software support team has helped business owners and their employees hit the ground running. The software consultant team at Striven has decades of experience in a variety of industries. It’s your business, and you’re the expert—our team is here to assist you in any way we can. Just like every car needs a trusted mechanic, every software needs a dedicated support team. 

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