Ticketing
Track, resolve, and manage tickets with ease.
Stay organized, on time, and on task.
From assigning tickets to tracking resolutions, Striven’s system ensures that no issue falls through the cracks. With automated workflows, prioritization tools, and real-time updates, you can improve response times and increase customer satisfaction.
- Automated Ticket Assignment
- Priority Setting
- Status Tracking
- Collaboration Tools
What Can Striven Do For You?
Automated Ticket Assignment
Automatically assign tickets based on predefined rules, ensuring the right team member handles each issue.
Priority Setting
Easily prioritize tickets based on urgency, ensuring that high-priority issues are addressed first.
Status Tracking
Track the progress of each ticket in real-time, with clear visibility into open, pending, and resolved issues.
Collaboration Tools
Enable team collaboration on complex tickets, allowing multiple users to work together to resolve issues faster.
“Striven has been, by far, the best ERP software I’ve used in 25+ years.”
“Their support has been amazing. “
—Darin B., Business Owner/Founder
Ready to try it? Start here.
Frequently Asked Questions
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What is the ticketing feature in Striven?
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Striven’s Ticketing feature allows you to manage and track customer inquiries, service requests, and internal tasks, ensuring that issues are resolved efficiently.
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Can I automate ticket assignments in Striven?
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Yes, Striven allows you to set up rules that automatically assign tickets to the appropriate team members based on predefined criteria.
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How does Striven help prioritize tickets?
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Striven’s prioritization tools let you categorize tickets based on their urgency, ensuring critical issues are handled promptly.
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Can I track the status of tickets in real-time?
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Absolutely. Striven offers real-time tracking for each ticket, giving you full visibility into its status from creation to resolution.
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Does Striven support collaboration on tickets?
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Yes, Striven provides collaboration tools that allow team members to work together on complex tickets, ensuring faster resolution.
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Can I generate reports on ticket resolution times?
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Yes, Striven offers reporting features that allow you to track metrics such as ticket resolution times and team performance.
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How does Striven improve response times for tickets?
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With automated workflows, real-time updates, and prioritization tools, Striven helps your team respond to and resolve tickets faster.
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Is Striven’s ticketing system suitable for internal task management?
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Yes, Striven’s ticketing system is flexible enough to handle both customer-facing service requests and internal task tracking.
Striven's Got You Covered
Whatever your business, Striven is here for you, helping you get the most out of your data.