10 Winning Digital Marketing Strategies for Small Businesses - Striven

The Takeoff Blog Logo

Your source for business management and technology success. Write for us.

10 Winning Digital Marketing Strategies for Small Businesses

Jamie Cohen
October 24, 2023
18 min read

In today’s fast-paced digital world, a savvy online presence is no longer optional for small businesses. It’s crucial. As a small business owner, you’re likely looking for effective ways to reach potential customers and grow your enterprise in this bustling online marketplace.

Digital marketing strategies can be your game-changer here. This arsenal of tactics will help you connect with your audience at the right place and time—the digital space where they spend most of their time. So, let’s dive into some proven digital marketing strategies that could boost your small business.

From SEO optimization to social media management, email marketing to content creation—we’ll cover all these success strategies in this article. We’ve got you covered whether you’re just starting or looking for fresh ideas to revamp your existing strategies!

Welcome To Digital Marketing

Welcome to the exciting world of digital marketing! If you’re a small business owner, this guide is specially tailored for you. It’s time to dive in and explore the potential of online marketing for your enterprise.

What is Digital Marketing?

Digital marketing, simply put, encompasses all those strategies that use internet-based platforms to promote products or services. This includes social media advertising, email campaigns, content marketing, and SEO (Search Engine Optimization). The beauty of it? You can reach your customers directly on their smartphones and computers—wherever they are!

Here’s a quick breakdown:

  • Social Media Advertising: Leveraging platforms like Facebook, Instagram, or LinkedIn to promote your product.
  • Email Campaigns: Directly reach consumers through their inboxes with personalized messages.
  • Content Marketing: Creating valuable content such as blogs or videos that drive traffic to your website.
  • SEO: Optimizing your website so it ranks higher on search engines.

How Can Digital Marketing Help Your Small Business?

You might be thinking: “That sounds great, but how does it help my business?” Well, let’s break down some ways digital marketing could be beneficial for you:

  1. Increased Visibility: With the right strategies in place, more people will see what you offer, which means more potential customers!
  2. Better Engagement: Digital channels allow two-way communication with clients; making them feel heard enhances customer satisfaction and loyalty.
  3. Cost-Effective: Unlike traditional methods like TV ads or billboards, online advertising generally provides a better return on investment (ROI).
  4. Measurable Results: One significant advantage of digital platforms is they provide detailed analytics about consumer behavior—invaluable information when shaping future strategies.

Whether creating an engaging social media campaign or optimizing your site for Google searches, there’s no limit to what effective digital marketing strategies can do for your business! So, buckle up and get ready to navigate the digital marketing landscape.

Understand Your Targeting Audience

Embarking on your digital marketing journey? It’s essential to start with a clear understanding of your target audience. Knowing who you’re trying to reach forms the backbone of any successful marketing strategy.

Small businesses often make the mistake of thinking they need to appeal to everyone. But that’s not true. Instead, you can create more effective and tailored campaigns by honing in on a specific demographic or group.

Think about it: You wouldn’t talk to a teenager in the same way you’d communicate with a senior citizen, right? So why should your digital marketing strategies be one-size-fits-all?

Let’s break down some key steps:

  1. Identify Demographics: Age, location, and gender are all essential factors that influence consumer behavior.
  2. Understand Interests and Behaviors: What do they like? What are their hobbies? The answers could lead you straight into their inbox or social media feed.
  3. Know Their Challenges: If you understand their problems, it becomes easier for you to present your product as the perfect solution.

Remember: A clear understanding of your target audience will help shape every aspect of your digital marketing strategy. From the platforms you use for promotion (TikTok for younger audiences, perhaps?) to what kind of content resonates best with them (funny memes or thought-provoking articles?). Keep digging until you genuinely “get” who they are—because everything else falls into place once you do that!

Build a Fast Website

Let’s dive right into one of the most critical aspects of digital marketing strategies for small businesses—building a fast website. Speed matters and it’s not just about ensuring visitors don’t get bored waiting for pages to load. In fact, the probability of a visitor bouncing from your website increases over 30% with a 2 second increase in load times. A snappy site is just better for business.

Ever wondered why speed is such a big deal? Here are some reasons:

  • User Experience: It’s no secret that today’s internet users expect instant gratification. A delay of even a few seconds can cause frustration, leading potential customers to abandon your site.
  • SEO Ranking: Google has clarified that page speed impacts search engine rankings. The faster your website, the better chances you have to rank higher.

You’re probably thinking, “Great, but how do I make my website faster?” Well, there are several ways to improve your website speed:

  1. Optimize Images: Large image files take longer to load. Ensure you use the correct file format and compress images without compromising quality.
  2. Use a CDN (Content Delivery Network): CDNs cache copies of your web content in multiple locations worldwide so they can be delivered more quickly to users far away from your main server.
  3. Enable Browser Caching: This allows visitors’ browsers to store copies of individual web pages so they load faster on subsequent visits.

There’s no denying that having a fast-loading website is essential to any successful digital marketing strategy for small businesses!

Add Conversion Points

Getting your small business noticed online is one thing. Turning those eyeballs into active customers? That’s a whole other ball game. One of the most effective digital marketing strategies for small businesses is adding conversion points to your website.

Contact Forms

Let’s kick things off with contact forms. A great tool, it’s like an open invitation for potential customers to reach out directly to you. This allows them to ask questions, request quotes, or just get in touch. Plus, it can be a goldmine of valuable customer data. Just remember:

  • Keep it short and simple
  • Only ask for the necessary information
  • Make sure it’s easy-to-find and user-friendly

Phone Number

Next, we’ve got phone numbers – an often overlooked conversion point that can work wonders if used correctly. It provides immediate access to your team and adds a human touch that many online businesses lack. Here are some pro tips:

  • Display your number prominently on every page
  • Consider adding click-to-call functionality
  • Include hours of operation if applicable

You’d be surprised how much difference a visible phone number can make!

Live Chat

Finally, there’s live chat—an increasingly popular tool among small businesses aiming for superior customer service and increased conversions.

Live chat offers real-time assistance without disrupting the browsing experience, hence why users love it so much! To make the most out of this feature:

  • Ensure you have dedicated staff available during peak hours
  • Personalize responses as much as possible
  • Use automated messages sparingly (no one likes talking to robots all the time!)

Incorporating these elements into your website design helps convert visitors into leads and creates multiple avenues for engaging with prospects—ultimately boosting sales. The magic lies in finding what works best for your industry and audience.

Search Engine Optimization (SEO)

On-Page SEO

On-page SEO is where you’ll want to start when you’re looking to improve your small business’s digital marketing strategy. It’s all about optimizing the content and HTML source code of a page on your site. This can include things like:

  • Title tags: These appear in search engine results, so they need to be concise and descriptive.
  • Meta descriptions: Although they don’t directly affect rankings, they influence click-through rates.
  • URL structure: Keeping URLs short and filled with relevant keywords can aid visibility.


Don’t forget about using keyword-rich content within your site as well! But remember, it’s not just about stuffing as many keywords into a page as possible. Google values relevance and quality over quantity.

Off-Page SEO

Next up is off-page SEO, which refers to actions taken outside of your website that impact its rankings within search engine results pages (SERPs). This often comes down to backlinks—links from other websites pointing back to yours.

Building a solid network of high-quality backlinks isn’t easy, but it can boost your online presence. Guest blogging or collaborating with influencers in your industry are just two ways you could achieve this.

Create Helpful Content

But let’s not overlook the importance of creating helpful content. If there’s one thing Google loves more than anything else, it’s fresh, original content that provides real value for readers.

Think blog posts, infographics, video tutorials—anything that keeps visitors on your site longer and encourages them to share what they’ve found with others. 

Remember:

  1. Quality trumps quantity every time
  2. Engage with readers by responding promptly to comments
  3. Update older posts regularly

Incorporating these strategies into your digital marketing plan will help drive traffic toward your small business in an increasingly competitive online marketplace!

Local SEO

Your small business deserves to be found online. That’s where Local SEO comes into play. It’s a unique approach that helps companies promote their products and services to local customers right when they’re looking for them.

Google My Business

Google My Business is your new best friend in the digital marketing world. This free tool allows you to manage your business’s appearance on Google Search and Maps. You can include important details such as your address, hours of operation, and contact information, all of which make it easier for potential customers to find you. An optimized Google My Business listing means increased visibility on the web, more foot traffic, and ultimately a boost in sales.

Reviews are King

You’ve probably heard it before: reviews matter. But did you know that 97% of consumers read online reviews for local businesses? And nearly 90% trust these reviews as much as personal recommendations. These stats demonstrate that customer feedback is vital in shaping your brand image online.

  • Encourage happy customers to leave positive reviews
  • Always respond professionally to negative comments
  • Showcase standout testimonials on your website or social media channels

Remember: each review contributes towards building trust with potential clients!

Local Directories and Citations

While we’re on visibility, let’s talk about local directories and citations. These are places like Yelp, Yellow Pages, or TripAdvisor, where users go to find businesses like yours.

Ensure you have consistent NAP (Name Address Phone) data across all platforms:

  1. Correct any outdated information
  2. Add high-quality photos
  3. Write compelling descriptions about what sets your business apart

Each citation increases the likelihood of being found by potential customers!

Differences between SEO and Local SEO

Think of SEO like a global competition—everyone vies for coveted top spots in search engine rankings regardless of location. On the other hand, Local SEO zeroes in on attracting customers in your immediate vicinity. It’s about dominating the search results for local queries like “hvac near me” or “best hvac in [your city].” Strategies for these terms take time and patience. Luckily, local SEO companies exist that focus on HVAC and other small business types to help busy small business owners.

Embrace local SEO as part of your digital marketing plan—it could be the game changer your small business needs!

Pay Per Click Advertising (PPC)

Pay-per-click (PPC) advertising should be a key part of your digital marketing strategy if you’re looking to grow your small business online. Why? Because PPC is an effective way to drive traffic, increase sales, and boost your online visibility.

Google Adwords

Google Adwords is the most popular platform for PPC advertising. You’ve probably seen these ads when you’ve done a Google search or browsed websites with display ads. They can be potent tools for small businesses because they let you target customers based on keywords, location, and more.

Google Search Ads

Google Search Ads are the ones that appear at the top of the search results page. These are highly visible and can quickly attract potential customers’ attention. They’re instrumental when people are actively searching for products or services like yours.

Google Display Ads

Another component is Google Display Ads, which appear on websites that participate in the Google Display Network. This is where visual appeal comes into play! Engaging images or graphics can make these ads stand out and catch users’ eyes while browsing different sites.

Here’s what makes them unique:

  • Reach: With access to over 2 million sites in the network, your ad could potentially reach 90% of internet users worldwide.
  • Targeting: You have control over where your ads appear based on factors like demographics and interests.
  • Flexibility: Choose between various formats, including text, image, interactive, and video ads.

Google Local Service Ads

Last but not least are Google Local Service Ads designed specifically for local businesses offering field services such as plumbers or electricians. Here’s why they’re worth considering:

  1. Visibility: These ads appear at the top of search results—even above traditional PPC search ads!
  2. Trust factor: Businesses listed here are “Google Guaranteed”

Investing in PPC marketing can provide a significant return for your small business. But remember, it’s not just about spending money on ads—it’s also about optimizing them to ensure they reach the right people at the right time.

Create a Blog

Building a blog isn’t just about writing and sharing your thoughts with the world. It’s a strategic tool for your small business, opening doors to numerous digital marketing strategies. But let’s break it down further.

Stay Relevant

In today’s fast-paced digital world, staying relevant is key. It’s not just about keeping up with trends but also being able to provide fresh content that aligns with these trends. A blog lets you do just that.

  • You can talk about industry developments
  • Share your perspective on trending topics
  • Or even give behind-the-scenes insights into your own company

The key here is consistency—always keep the content rolling!

Stay Helpful

Your blog isn’t simply an outlet for self-promotion; it should offer value to its readers. Think of it as providing solutions or guidance rather than pushing sales.

  1. How-to guides
  2. Tips and tricks
  3. Comprehensive tutorials

These are all great examples of helpful content you could include in your blog posts.

Drive Traffic To Your Service Pages

Blogs can bridge potential customers and your service pages, gently guiding them toward making a purchase or booking an appointment without overtly selling anything.

You might write up case studies showcasing how past clients benefited from your services or delve deeper into explaining what each service entails—both excellent ways to drive traffic where you want it most! Remember, while direct promotion has its place in blogging, subtlety often wins the race here.

By incorporating these strategies into your blogging efforts, you’re creating engaging content as well as laying out breadcrumbs that lead potential customers right back to you—like Hansel and Gretel, but without the scary witch part! So dive headfirst into the blogging world and watch as this simple yet effective strategy transforms how you approach digital marketing for good.

Content Marketing

In today’s digital age, content marketing has become a game-changer for small businesses. It’s your opportunity to reach out to your audience, engage them with compelling stories, and ultimately convert them into customers.

The beauty of content marketing lies in its versatility. Whether you’re crafting engaging blog posts, sharing informative infographics, or creating captivating videos—the sky’s the limit when it comes to content creation. Here are some key points you should consider:

  • Quality over Quantity: Your audience values high-quality content that provides real value. So don’t just churn out articles; make sure each piece of content is well-researched and insightful.
  • Consistency is Key: Keep a regular posting schedule. This helps build anticipation among your readers and improve visibility on search engines.
  • SEO Optimization: Incorporate relevant keywords into your text but avoid keyword stuffing. Remember: you’re writing for people first, search engines second.

Now let’s talk numbers. According to HubSpot’s State of Marketing report:

  • Businesses who prioritize blogging claim 13x more ROI
  • Content marketing gets three times more leads than paid search advertising

These figures illustrate how effective a solid content marketing strategy can be for small businesses.

Another crucial aspect of successful content marketing is understanding your audience inside-out. Knowing their preferences, needs, and pain points will allow you to create personalized messages that resonate deeply with them.

Content Marketing isn’t just about producing tons of material; it’s about providing genuine value to your audience through quality work tailored specifically for them. And if done right, it could be the magic sauce that takes your small business from obscurity into the spotlight!

Social Media Marketing

Now, let’s dive into the world of social media marketing. It’s a realm teeming with potential for small businesses like yours, offering an opportunity to connect directly with your customers and expand your reach. The key is knowing how to navigate this digital landscape effectively.

One critical aspect of social media marketing is choosing the right platforms. You’ve got options galore, from Facebook and Instagram to Twitter (X), LinkedIn, and more. Your choice should hinge on where your target audience spends their time online:

  • Facebook attracts a broad demographic and offers robust ad targeting.
  • Instagram appeals mainly to younger users who love its visual content.
  • Twitter (now X) is ideal for timely updates or customer service interactions.
  • LinkedIn caters primarily to professionals and B2B companies.

Another key strategy in social media marketing involves creating engaging content that resonates with your audience. This might include sharing behind-the-scenes glimpses of your business, offering valuable tips related to your industry, or posting user-generated content that showcases real customers using your products.

Don’t forget about the power of paid social media advertising, either. Platforms like Facebook and Instagram offer sophisticated targeting options that let you precisely reach your ideal audience based on factors such as age, location, interests, and more.

So there you have it—a crash course in social media marketing for small businesses. With these strategies in your digital toolkit, you’re well-equipped to make a splash online.

Just remember: it’s about making noise and listening to what your customers are saying. So, engage actively with them on these platforms; their feedback can be invaluable as you refine your approach.

Email Marketing

For small businesses, you’ve got to love email marketing. It’s a robust digital marketing strategy that shouldn’t be overlooked. Think about it: most of your customers check their email daily, if not multiple times a day. Using email marketing effectively, you can reach out directly into their inbox and grab their attention.

Email marketing starts with building an audience list—those who have expressed interest in what you offer by subscribing to your emails. Now, here’s the catch: these subscribers aren’t just random people, they’re potential customers interested in what you’ve got to say or sell.

To build this list:

  1. Offer something valuable like free eBooks or discount codes as incentives for signing up.
  2. Promote your newsletter across all channels—on your website, social media platforms, and offline events.
  3. Make the signup process easy and quick. No one likes long forms!

Now that you’ve got them hooked, let’s keep them engaged! Consistently sending high-quality content is invaluable for maintaining meaningful relationships with your subscribers while subtly promoting your products or services. Mix in a CRM solution and your business will boom.

The best email content can vary depending on what works best for YOUR business:

  • Regular newsletters updating company news
  • Blog post summaries
  • Special offers or sales
  • Event invitations

Remember, it’s not just about pushing sales; it’s also about providing value and nurturing relationships with your audience.

striven guest author blog

Jamie Cohen

Jamie Cohen is a dedicated freelance digital marketer and writer with a deep passion for entrepreneurship. He thrives on assisting small businesses in reaching their full potential. In his spare time, Jamie cherishes moments spent at dog parks with his two Boston terriers.