The Top 10 Zoho CRM Alternatives For Growing Businesses
(2022 Edition)
Customers are the lifeblood of every business. Maintaining relationships, ensuring timely and secure payments, and providing top-shelf customer service are just some of the challenges businesses face each and every day.
However, CRM capabilities are only part of the solution—it’s important for businesses to integrate their CRM processes into a business management software system that handles the rest of their business needs. Accounting, HR, project management, and more are just as vital to a business’s bottom line.
The benefits of ERP software with natively integrated CRM features can’t be understated.
91% of US businesses with more than 10 employees now use CRM.
When it comes to finding the right Zoho CRM alternative here are some features that you should look for:
Accounting and financial reporting
Centralized document management
Client and contractor management
Customer and vendor management portals
Mobile device compatibility
CRM and sales
Project and task management
Applicant tracking system
Inventory management
Custom productivity reporting
Intra-company communication
Knowledgeable, in-house customer support
While Zoho CRM software offers competitive features in terms of maintaining productive customer relationships, this type of standalone CRM software is expensive and time-consuming to connect to outside data sources, including other Zoho modules.
Finding the right integrated business management software with the right CRM features requires some thorough research and expertise. We’re here to help. Our software experts have compiled a comprehensive breakdown of the top Zoho CRM alternatives alternatives of 2022.
*Note: Our ERP software reviews are for informational purposes only. We encourage you to perform research and demo systems to achieve the most comprehensive comparison.
1. Striven
Striven is an ERP software solution that combines accounting, CRM, project management, HR, operations, and more into one, easy to use interface. Striven is a diversely capable software solution that supports both front and back-office personnel. Striven’s extremely customizable software suits a variety of industries such as professional services, manufacturing, construction, and real estate.
Highlights:
Detailed financial and productivity reports generated in seconds
Communication portals for customers, vendors, and subcontractors
Project, task, and time management w/ interactive calendars
Full CRM dashboard
Applicant tracking system
Inventory management
Customizable dashboards for each employee
Employee biographies and a company newsfeed for remote culture building
What Sets It Apart: Striven’s expert team of business analysts personally see to your success. From training and onboarding, technical support, and business-specific customizations, the Striven support staff is available 24/7. On top of that, Striven’s automation capabilities allow you to work more efficiently.
Pricing: Free trial and custom demo, packages begin at $35/user.
More info: Striven Wins 3 Best Of 2021 Awards
2. Keap
Keap is a CRM solution for small businesses that puts an emphasis on automated marketing features and lead generation.
Highlights:
Text message marketing functionality
Automated lead follow-ups
Integrated reminders and scheduling capabilities
What Sets It Apart: Keap allows you to set up promo code offers on landing pages and additionally offer one-click upsells at checkout.
Pricing: Lite version begins at $40/month, 14 day free trial available.
3. Freshsales
Freshsales is a CRM and business management software platform that gives 360 degree customer views, streamlines the sales process, and reduces IT cost.
Highlights:
Project cost and budget tracking
Visibility of pre and post sale contracts
Advanced data analysis toolkit
What Sets It Apart: Reports generated by Freshsales’ proprietary business intelligence software have been proven effective during the remote work era.
Pricing: Varies by product and by industry.
4. ActiveCampaign
ActiveCampaign is a tool for email marketing, marketing automation, and all other types of CRM tools.
Highlights:
Ecommerce dashboard
Subscription forms
Integrates with Facebook marketing
What Sets It Apart: ActiveCampaign is suitable for both B2C and B2B companies.
Pricing: Lite version begins at $9/month, enterprise is $259/month.
5. QT9 ERP
QT9 ERP unifies all of a businesses manufacturing, sales, inventory, purchasing and financial management functions.
Highlights:
Generate job travelers and work orders
Electronically approve documents
Intuitive shop floor management capabilities
What Sets It Apart: Inventory management is made simpler with QT9 ERP by including serial number and lot number traceability.
Pricing: Free trial available, further pricing available upon request.
6. Alere
Alere is ERP software for growing businesses that offers fully integrated CRM, data acquisition, and document management capabilities.
Highlights:
Automatic period closings
Drop shipping capabilities
Create and execute direct mail campaigns
What Sets It Apart: Alere allows users to create internal hyperlinks within the system.
Pricing: Available upon request.
7. Bizowie
Bizowie is a cloud ERP that combines warehouse management, CRM, EDI, and shipping into a single integrated platform.
Highlights:
Automate day-to-day ecommerce processes
Improves warehouse stock control
Customizable management and KPI dashboards
What Sets It Apart: Bizowie includes a field service management suite that includes dispatching, billing, and management interfaces.
Pricing: Not available on site.
8. Accolent ERP
Accolent ERP is a software developed by ADS Solutions and powered by Amazon Web Services that provides accounting, CRM, and other processes for distribution-focused businesses.
Highlights:
Create, track, and manage prospect records
Real-time inventory status tracking
Automated purchasing functionalities
What Sets It Apart: Accolent ERP allows customers to select freight vendors and get real time rates from carriers directly within the app.
Pricing: Available upon request.
9. ProofHub
ProofHub is a collaborative interface where teams can work on projects and that has “every manager’s superpowers in one tool.
Highlights:
Kanban boards empower teams to self-manage
Upload and comment on documents internally
Chat functionality
What Sets It Apart: ProofHub allows for easy prioritization of tasks and team workflow in an easy-to-use interface.
Pricing: Plans start at $49/month.
10. Clarizen
Clarizen is primarily project management software that also focuses on efficiency, auditing capabilities, and overall operational efficiency.
Highlights:
360 degree business intelligence dashboard
Customer portals
IT portfolio management
What Sets It Apart: Clarizen offers marketing tools including wireframing, discussion boards, and task oriented campaigns.
Pricing: Plans vary by industry and product.
Contact a Zoho CRM Alternative Expert
Over the years, our software support team has helped business owners and their employees hit the ground running. The software consultant team at Striven has decades of experience in a variety of industries. It’s your business, and you’re the expert—our team is here to assist you in any way we can. Just like every car needs a trusted mechanic, every software needs a dedicated support team.
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