The Top 20 Best Hearth and Fireplace Services Management Software Solutions
For the hearth and fireplace services industry, there are a lot of different software solutions out there. Some focus on the tools that companies need to communicate, plan, and organize while employees are off in the field. Others focus on accounting and other financial management tools. But the best hearth management software systems? They focus on everything—communication, accounting, inventory, projects, HR, CRM, and more.
But just because a hearth services management software solution has all of these features doesn’t necessarily mean that every software is right for every business, especially small and growing businesses. Lots of software contains all of the features that hearth service businesses need, but not every one of these software solutions can mold to fit the needs of small and growing businesses—especially at the right price.
When it comes to finding the right hearth services management software solution for your business, here are some features that you should look for:
Quoting and Contracts
Scheduling & Dispatch
Mobile Friendly
Document Storage
Inventory Control
Estimates & Work Orders
Photo Upload
Custom Reporting
Service Metrics
E-Signature
Time Tracking
Skills Match
For a lot of small and growing businesses, it can be a daunting and difficult process finding the right hearth management software. With so many choices out there, it can be hard to know which hearth and fireplace services management software really fits the unique needs of your business.
Don’t worry, there’s good news—finding the right software for your growing business has never been easier.
We’re here to help. Our software experts have compiled a comprehensive breakdown of the The Top 20 Best Hearth and Fireplace Service Management Software Solutions.
*Note: Our hearth services management software reviews are for informational purposes only. We encourage you to perform research and demo systems to achieve the most comprehensive comparison.
1. Striven
Striven is an ERP software solution built for the hearth services industry that combines field services capabilities, inventory management, accounting, CRM, project management, HR, operations, and more into one, easy to use interface. Striven is a diversely capable software solution that supports both front and back-office personnel.
Highlights:
Detailed financial and productivity reports generated in seconds
Scheduling & dispatch route planning capabilities
Project, task, and time management w/ interactive calendars
Full CRM dashboard
Customer and vendor portals
Inventory and document management
Customizable dashboards for each employee
E-signatures on mobile friendly interface
What Sets It Apart: Striven’s expert team of business analysts personally see to your success. From training and onboarding, technical support, and business-specific customizations, the Striven support staff is available 24/7. On top of that, Striven’s automation capabilities allow you to work more efficiently.
Pricing: Free trial and custom demo, packages begin at $35/user.
More info: Striven Earns #1 Spot On G2’s Momentum leader ERP Report
2. BlueFolder Software
BlueFolder’s field service and work order management software enables you and your staff to maximize your techs’ efficiency, increase your billings, and streamline every aspect of your work process from assignment to completion.
Highlights:
Scheduling and dispatching
Work order management
Field service CRM
What Sets It Apart: BlueFolder has customizable workflows for personalized task management.
Pricing: Plans begin at $100/month.
3. Housecall Pro
Housecall Pro offers scheduling and dispatching and paperwork reduction services to service businesses
Highlights:
Online booking and payments
Job management and tracking
Customer relationship management
What Sets It Apart: Housecall Pro has a mobile app for field technicians to receive job updates and communicate with customers in real-time.
Pricing: Plans start at $49/month.
4. Jobber
Jobber helps chimney sweep businesses handle job scheduling, quoting, invoicing, GPS routing, and customer service.
Highlights:
Scheduling and dispatching
Time tracking and routing
Client communication
What Sets It Apart: Jobber has a client hub for customer self-service, allowing them to view quotes, invoices, and request services.
Pricing: Lite version starts at $9/month.
5. ServiceM8
ServiceM8 helps the hearth and fireplace services industry manage jobs, scheduling, customers & invoicing.
Highlights:
Online booking and payments
Job management and tracking
Quoting and invoicing
What Sets It Apart: ServiceM8 offers integrations with various accounting and marketing software solutions.
Pricing: Lite version begins at $9/month.
6. FieldEdge
FieldEdge is a field management service software for contractors that connects every part of your business on one system.
Highlights:
Scheduling and dispatching
Mobile app for field technicians
Customer management
What Sets It Apart: FieldEdge offers performance metrics for CSRs and field techs.
Pricing: Available upon request.
7. ServiceTitan
ServiceTitan is an all-in-one field management tool for chimney sweeps and hearth service professionals with automated scheduling, dispatching, reporting, and QuickBooks syncing
Highlights:
Customer relationship management
Marketing and sales automation
Inventory management
What Sets It Apart: ServiceTitan offers call tracking and recording for quality assurance and training purposes.
Pricing: Available upon request.
8. Service Fusion
Service Fusion enhances your existing operations with automation, removing redundant tasks, and increased visibility into schedules, upcoming jobs, invoices, and payments.
Highlights:
Scheduling and dispatching
Customer management
Invoicing and payments
What Sets It Apart: Service Fusion allows for real-time communication with your technicians and customers via SMS notifications.
Pricing: Plans begin at $149/month.
9. mHelpDesk
mHelpDesk provides online tools for service and repair businesses, from scheduling and dispatching to customer service.
Highlights:
Work order management
Mobile app capabilities
Invoicing and payments
What Sets It Apart: mHelpDesk offers customizable workflows for personalized task management.
Pricing: Plans begin at $149/month.
10. FieldEZ
FieldEZ is mobile field service management software that offers real time status updates to relevant parties.
Highlights:
CRM tools
Route optimization
Work order management
What Sets It Apart: FieldEZ offers automated dispatching and real-time tracking for improved field efficiency and customer satisfaction.
Pricing: Available upon request.
11. Joblogic
Joblogic is fire protection and safety software for equipment contractors working in the hearth, fireplace, and stove services industry.
Highlights:
Quoting and estimating
Invoicing and payments
Risk assessment dashboard
What Sets It Apart: Joblogic offers asset management for tracking and maintenance of customer equipment.
Pricing: Plans start at $50/month.
12. RazorSync
RazorSync centralizes your operations to increase team efficiency while improving the relationships you have with customers.
Highlights:
Quoting and estimating
Invoicing and payments
Risk assessment dashboard
What Sets It Apart: Razorsync has signature capture and photo upload capabilities for accurate and detailed job documentation.
Pricing: Plans start at $85/month.
13. Service Autopilot
Service Autopilot is an automation software for service companies.
Highlights:
Invoicing and payments
CRM (customer relationship management)
Communication interface
What Sets It Apart: Service Autopilot has a client portal for easy access to service history, invoices, and communication with staff.
Pricing: Plans vary by feature chosen.
14. Workiz
Workiz is an all-in-one field service management software platform that manages jobs and creates schedules.
Highlights:
Scheduling and dispatching
Inventory management
Payments portal
What Sets It Apart: Workiz features two-way texting for easy and efficient communication with customers and staff.
Pricing: Plans vary by features and user amounts.
15. FieldPulse
FieldPulse is a field service management solution that tracks timesheets, logs, and overall team activity.
Highlights:
Timesheet creation
Notification management
Field-to-office communication
What Sets It Apart: FieldPulse offers customizable estimates and proposals for tailored pricing and services.
Pricing: Plans start at $99/month.
16. Jobi
Jobi is an app for service contractors that offers a full suite of functions and services.
Highlights:
Service option creator
Tech tracking
Real-time sales dashboard
What Sets It Apart: Jobi has a built-in price level option creator that gives customers a choice of repairs or solutions.
Pricing: Available upon request.
17. ServiceBox
ServiceBox is a field service management software suite that specializes in servicing fire safety and protection companies.
Highlights:
Invoicing and payments
Inventory tracking
Accounting migration
What Sets It Apart: ServiceBox has a drag-and-drop calendar for tech scheduling and dispatching.
Pricing: Plans start at $25/month.
18. Lou
Lou by Evosus is a cloud-based business management software for the hearth and fireplace services industry.
Highlights:
Visual route tracking via Google Maps
Collect deposits
Inventory management
What Sets It Apart: Lou integrates with other POS solutions.
Pricing: Plans start at $79/month plus an onboarding/training fee.
19. Windward Software
Windward Software is a business management software that handles payment processing and supply chain management visibility.
Highlights:
Inventory control
POS and ecommerce capabilities
Custom reporting
What Sets It Apart: Windward software has recently become cloud-based.
Pricing: Not publicly available.
20. Bella Field Service Management
Bella Field Service Management is a field service management software that is catered to the needs of chimney sweeps.
Highlights:
Quote creation and customization
Inventory management
Native accounting
What Sets It Apart: Bella Field Service Management automates common tasks and processes that save chimney sweeps time and money.
Pricing: Plans start at $59/month.
Contact a Hearth Industry Management Software Expert
Over the years, our software support team has helped business owners and their employees hit the ground running. The small business analyst team at Striven has decades of experience in a variety of industries, including hearth and fireplace services management software. It’s your business, and you’re the expert—our team is here to assist you in any way we can. Just like every car needs a trusted mechanic, every software needs a dedicated support team.
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